Support
548 Support and Service
One of the key features of our company ‘548 Support’ is that we specialise in offering technical support. We do not sell hardware like traditional Apple resellers have done in the past. This allows you to purchase hardware from a wide variety of retail outlets to get the best price. Once you have the hardware, you can employ the professional team at 548 to install and configure it so you get the best of both worlds – best price and professional installation.
Our professional team can help you with any of the following :
Workstation Configuration
Whether you need help configuring a single workstation or need to deploy an image across 200 workstations, 548 Support can provide the solution you need. We provide a comprehensive range of low to high-end technical and support services across a broad spectrum of professions. Our clients range from design and pre-press to corporate and higher education. We can work closely with your staff to deploy a solution that will maximise your hardware investment.
Server Configuration
Our team can offer you professional server installation and configuration. 548 Support can help customise and create a wide variety of server solutions. Whether your setting up a mail server or configuring a file server for your company, 548 Support can help with professional installation and setup. 548 Support can also make sure that your server is secure and adheres to international security recommendations.
Network Support
Get the best out of your internet connection or your internal network. We work closely with our clients to get the best out of their internet options available to them. We can aggregate two internet connections together or install and setup a sophisticated firewall to monitor and report on all internet traffic in and out of the company. 548 Support can also configure secure remote connections into the company network for your mobile sales staff, allowing them secure access to your company database.
Integration
Integrate your Macintosh environment with an existing enterprise IT infrastructure, including Active Directory and Microsoft Exchange. Manage your OS clients and provide policy management and centralised services for your Macintosh workstations running within your AD network. Integrate your iPhone and iPad devices into your corporate or education network.
Migration
Upgrade from an earlier version of Mac OS and take advantage of today’s enhanced technologies. Migrate your Windows-based architecture to a Macintosh environment. We can also migrate your existing Windows PC into a virtual environment using Parallels or VMware. This allows you to use your new Macintosh as well as quickly access your applications and documents from your old computer.
Remote Support
If you have internet access – then we can support you. With a number of software solutions at our disposal, we can offer professional Macintosh support to you anywhere in the world.
Automation
Talk to us about automating your production environment. Whether it’s scripting a common task or automating your companies web site. What if you were automatically notified when a pdf had been sent to you – colour corrected – saved into several formats and then put through flight check before you have even seen the file! That’s automation and anything is possible.
Support Agreements
Arrange for regular onsite maintenance at a fixed cost. Schedule weekly or monthly visits that allow us to provide internal professional Macintosh support for your company.
For more information about 548 Support, or to schedule an appointment please email: [email protected]
Device Management
With the help of Apple’s Device Enrollment Program (DEP) and the configuration of a Mobile Device Management server (MDM) we can enroll and supervise your corporate-owned devices. Let us help you to configure a Zero-touch configuration of all your iOS devices. MDM management allows you to find a lost or stolen iPhone or apply restrictions to a device.
